RMA (Return Material Authorization) REQUEST FORM
No work on repairs can be started until full payment is received. Any units submitted for repair and not paid for 30 days after submission will become the property of PTEK��
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Please note in warranty returns with no fault will be charged $300 ($1250 1kW and over) service fee plus return shipping.
Standard repair costs will apply for out of warranty repairs. You will be charged a fixed fee (see repairs price list) for out of warranty repairs. No repair work or diagnosis of fault(s) will start until this fee is paid.
I have read and agree to the above terms and those on our terms and conditions page