Thank you for choosing PTEK for your FM transmitter needs. Whether your unit is in warranty or not, we want to give you the very best assistance in maintaining it in full working order. Please read below for further instructions for customer support options.
Product Returns For Repair
Steps for Shipping
1. Repack transmitter carefully and in original manufacturer’s box or equivalent packaging.
2. Remove power supplies from FM Series, unless they are suspected to be faulty, then ship power supplies carefully in separate box.
Payment is required before we can start work
Do not send returns via USPS Mail
Please send returns to:
FM Broadcast Customer Service:
111 N. Vista Rd., Suite 3E
Spokane Valley, WA. 99212
Please see your RMA for return instructions; Do not return accessories, cables or handbooks.