New PTEK Transmitters are warrantied for 13 Month from original purchase date on Invoice.
(RMA Warranties are 90 days).

  If you feel your machine is under original warranty, please state so in the RMA.
PTEK shall confirm warranty status prior to repair.

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RMA (Return Material Authorization) REQUEST FORM

No RMA will be return shipped until full payment has been received.

Any units submitted for repair but not paid for 30 days after completion, will become the property of PTEK.

  PTEK no longer supports Analog Display Machines … or … Combined Systems consisting of multiple amplifier chassis.

Proper parts are no longer available for machines with a VU Meter Display!
Combined Systems are also no longer supported.